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FAQ

questions & answers

Before your visit

Are there recommendations for packing?

Pack in soft, waterproof or open bags, as the cargo space in both boat and helicopter is limited. Floatation suits or life jackets are available to borrow on the RIB boat. Wear shoes that can withstand wet conditions and bring an extra pair. Pack a hat, mittens or swimwear depending on the season. Bathrobes, towels, slippers and rainwear are available on the island.

Is rainwear available on the island?

There are Grundéns raincoats, sou'westers (rain hats), and Grundéns fishing clothes available to borrow on the island.

Are you open all year round?

Our accommodation packages are offered April-November. For group bookings, conferences and events, the hotel can be booked all year round. The summer restaurant is open July-August, weather permitting.

How do I book my stay?

Our accommodation packages are available to book online, link is in the menu and in the top left corner of our website. For conferences, dinners and other types of group bookings, you are welcome to contact us via email reservations@paternoster.se

Can I visit the island during the day?

Everyone is welcome subject to availability in our small guest harbor, max 2 hours stay. Berth cannot be booked, and the RESERVED berth is for the business. For full day visits, dock at the rocks and consider the island as a natural harbor. Please respect the right to privacy of our hotel guests. During July-August, the summer café is open in good weather. Current opening hours are regularly updated on our Instagram and Facebook. If you would like to book a day trip by boat, please contact our skippers - more information can be found under "Transport to the island".

When is the hotel open for group bookings and conferences?

We have the opportunity to open up the island and the hotel all year round, for group bookings, conferences and events for up to 150 day guests and 22 overnight guests. Booking via email.

When is the hotel open for private guests?

The hotel is open from April to November and offers different packages depending on the season. You can find available dates in our online booking. If your preferred date is not available in the calendar, you are always welcome to email your request and we will review the possibilities. For conference and group bookings, we have the opportunity to open up the island all year round both weekdays and weekends.

If I don't eat shellfish/am allergic, are there alternatives for me?

Yes, we always take into account allergies and dietary preferences. As there is no grocery store on the island, we need to be informed at least one week before your arrival in order to plan purchases, and taking into account logistics and transportation.

What is included in the stay?

Our accommodation packages always include a complete experience with round-trip RIB transportation, full board (breakfast, lunch and seafood dinner with four servings), guided tour of the island, entrance to Pater Noster lighthouse and access to our sauna and hot tubs outdoors. Towels, bathrobes and slippers are provided in the room.

Get here

Questions about transport

Are there life jackets on the boat?

Yes, there is a life jacket or floating suit, depending on the season, to borrow on board the boat. Life jackets for children or the need for larger sizes (XXXL) should be notified when booking. Please bring a hat and mittens in cold weather, and wear waterproof shoes on board. Life jackets for dogs are the responsibility of the owner to bring.

Is there a ferry to Pater Noster?

No, there is no ferry. As a hotel guest, round-trip RIB transportation is included in your stay, or helicopter service is available at an additional cost. If you wish to visit the island during the day, book a day trip by boat through our skippers with guaranteed port berth. These are www.head4waves.se and www.marstrandtransport.se

Do you have reserved parking spaces on the mainland?

No, unfortunately, but there are public parking lots near the pick-up point. Please use Google Maps to plan the parking, especially during high season. As we have more guests on board the rib boat, we appreciate that everyone respects the agreed departure time.

How do I book a day trip by boat?

During the summer period, you can book a day trip by boat to the island. This is booked directly through our partners with guaranteed port space. These are www.head4waves.se and www.marstrandtransport.se. More information can be found on the page "Transportation to the island".

How fast does the RIB boat go?

The transport is classified as "Comfort ride" and goes at the desired speed, the guest decides. On board there is a life jacket, life jacket and glasses depending on the season. You are asked to put on comfortable shoes and bring an extra pair to the island as there is a risk of water splashing.

How long does it take to get to the island by RIB?

The boat trip takes about 20 minutes by RIB (one way), whether you come from Marstrand from the south or Tjörn from the north.

How to get to Pater Noster?

Our accommodation packages include round-trip RIB transportation from Marstrand or Rönnäng. We can also arrange helicopter transportation from Säve or Landvetter and VIP Car Service to and from Gothenburg. Price for helicopter and car transportation on request.

Can I bring my own boat as a hotel guest?

Yes, as long as it is safe to dock. Please let us know at least three hours before your planned arrival time. This gives us time to free up space in the harbor, assist with docking and welcome you. For more information about the port and how to book, please contact us by email. Please note the cancellation conditions for your own boat, read more under "Conditions".

Can I take my own boat out for the day?

Yes, subject to availability and as long as it is safe to dock. The guest harbor is small and allows a maximum of 2 hours visit, it is not possible to book a berth. The "RESERVED" berth is intended for the business. If you wish to be on the island for sunbathing and swimming, we kindly ask you to dock at the rocks and consider the island as a normal natural harbor. The right of public access applies, but also the right to privacy for our hotel guests.

What are the times for the RIB transport?

Your accommodation package includes round-trip RIB transportation. You can choose between leaving from Marstrand at 12.00 pm or from Rönnäng at 12.30 pm. Return trip from Pater Noster is at 10.30 am.

What are the pick-up points for RIBs?

Our pick-up points are from either Marstrand (behind the Marstrand ferry station, on the pier below the Coop Koön grocery store) or from Rönnäng (at the Stansvikstappen, gas station).

Which airport is closest to Pater Noster?

Landvetter airport, which is about an hour's drive to the pick-up point in Marstrand. We can arrange private transfer by car to and from Marstrand, price on request.

Is the crossing from Rönnäng quieter than from Koön/Marstrand?

Crossing by RIB from Rönnäng (Tjörn) provides a smoother crossing, as Pater Noster shade the sea, which can affect the sea to appear somewhat calmer.

questions & answers

Other frequently asked questions

Do you offer conferences on the island?

Yes, we offer various conference opportunities all year round, based on wishes and seasonal conditions. Read more under "Conference" or email your conference request directly to reservations@paternoster.se

Is there Pater Noster available for purchase?

Yes, there is the possibility to buy Pater Noster yoga mats, hats, caps and polo shirts made of Tencel and Seaqual Ocean Waste material, together for a clean ocean. If you also want to be an ambassador for the ocean, email us at reservations@paternoster.se to purchase. Shirts are available in women's and men's, in different sizes.

Is there activity equipment to borrow on the island?

Yes, the island has yoga mats, fishing rods, snorkeling equipment to borrow. You can also borrow a polaroid camera (film is purchased on site), picnic baskets and coloring books.

Do you have a café during summer?

Yes, during the summer we have our summer café open in the Boathouse. Open from July to mid-August, Wednesday-Sunday. Opening hours are 11:30 am-4:00 pm, lunch is served at 12:00 pm-3:00 pm. Opening hours depend on the weather and may vary. During the summer we continuously update our opening hours on our Instagram and Facebook, please follow us there.

What does your menu look like in the summer café?

The menu always includes some fixed dishes and some that vary depending on the ingredients and catch. The focus is on fresh fish, seafood and local ingredients. Current menu and opening hours are updated regularly on Instagram during July-August, please follow us there.

Do you serve dinner at Pater Noster?

Dinner is always included for our hotel guests. If you wish to visit us during the day, we accept dinner guests in groups of at least 6 adults. If there are children in the party, we offer a customized 3-course children's menu. Pre-booking by email is required at least two weeks before arrival, and prepayment is made when booking.

What food is served at Pater Noster?

Our cuisine focuses on the delicacies of the sea, with seafood, fresh fish and seaweed harvested around the island. We also use ingredients from our lighthouse gardens and carefully selected local suppliers. Of course, we take allergies and dietary preferences into account, please let us know when booking or at least one week before arrival.

booking & payment conditions

Frequently asked questions about booking & payment terms

Do you have a travel guarantee?

We have arranged a travel guarantee with Kammarkollegiet. This means you can get compensation if your trip is canceled or interrupted if we become insolvent.

How long is the gift card valid?

The gift card is valid for two years from the date of purchase and can be used for accommodation packages and food and drink in the summer restaurant. Gift cards are not valid on day trips by boat.

Can I buy gift cards?

Yes, you can buy gift vouchers via our online booking which are valid on our accommodation packages and for food and drinks in the summer restaurant. If you wish to purchase a stay on a specific date as a gift voucher, please contact us by email.

Do you take American Express?

Yes, you can pay with American Express when booking online, via payment link and on the island.

What if it's too windy and we can't get out to the island?

We aim to provide a clear weather forecast with planning at least four days before arrival, and always maintain a good dialog with our guests. It is always the skipper who decides on his ship. If the weather does not allow departure to Hamneskär and our skipper assesses that it is impossible to enter Hamneskär's harbor, helicopter service is offered on price request or a deposit booking that can be used within 12 months.

What happens if the wind picks up and we can't leave Pater Noster?

Should weather conditions make it impossible to leave the island as planned, we will arrange for you to stay in your room. There is no accommodation charge for the extra night, but food and beverage costs will be added. We will do our best to take care of you in a safe and pleasant way until crossing is possible. Helicopter transportation is available as an option at extra cost.

Why am I charged when booking?

To plan and prepare with high quality, good foresight is needed. Food need to be purchased and transported to the island on time - fish need to be caught, seafood needs to be caught and seaweed needs to be harvested. Prepayment ensures both your guest experience and a sustainable operation.

What are the cancellation conditions if I arrive by boat as a hotel guest?

If you cancel on the same day because you cannot use your own boat, the full value of the stay will be charged. If you have booked transportation via our skippers and they assess that it is not possible to enter Hamneskär due to weather, you are entitled to have the booking deposited that can be used within one year. See more information on the "Terms & Conditions" page.

What are your cancellation conditions?

Cancellation conditions vary depending on the type of stay. You can find all the information on the "Terms & Conditions" page.

Room & Environment

Frequently asked questions about room & environment

Is there a baby travel cot on the island?

A travel cot and high chair are available for use.

Does each room have its own shower and toilet?

No, four rooms have their own bathroom. The others share a bathroom with 1-2 other rooms. There is also an outdoor shower on the island.

How many people can stay in each room?

We have nine rooms with capacity for 22 overnight guests. Six double rooms (max two adults), two triple rooms (max two adults, max two children) and the mini-suite Bagarstugan for max two adults.

How many rooms of each category are there on the island?

Six double rooms, two triple rooms (for two adults and up to two children) and the Bagarstugan Mini Suite for two adults. Eight rooms have Twin beds that can be separated into single beds, Bagarstugan has King-size beds that cannot be separated. We also offer Lighthouse Residence, where you book a private part of the Lighthouse Master's Residence, perfect for larger groups. Email us for more information.

How many rooms and beds are on the island?

There are 9 rooms with a total of 22 beds. Six double rooms for a maximum of two adults / Two triple rooms for a maximum of two adults and two children / Bagarstugan Mini Suite for a maximum of two adults. Eight of the rooms have Twin beds that can be separated into single beds, Bagarstugan has King-size bed that cannot be separated. Four of the rooms have private bathrooms, the remaining rooms share.

If I am not a hotel guest, can I visit all the buildings on the island?

You are welcome to visit the lighthouse and the exhibition, admission is payable on site. Other buildings are for the business and our hotel guests. Please respect their privacy and keep your distance from the house and courtyard. The right of public access applies, but also the right to domestic peace. Information board is located in the harbor.

What kind of conference room do you have?

The island offers four unique conference rooms in historical settings and different sizes. Read more about facilities and capacity under the 'Conference' tab.

Is the hotel dog-friendly?

In our "Lighthouse Assistant Room Courtyard" dogs are welcome. In order to preserve our beautiful island as a nature reserve, we would like to remind you that dogs must be kept on a leash throughout their stay. We also ask that dogs are not brought into public areas such as the Lighthouse Master's living room or dining room, where dogs are not welcome. However, the boathouse is a place where the dog is welcome and can relax. We would also like to inform you that it is the owner's responsibility to ensure that the dog has a life jacket on the RIB tour. This is to ensure a safe and secure transportation.

Photograph of Pater Noster from above

Contact

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