We act responsibly, think long-term, and constantly work with sustainability, which is a central part of the decisions we make in our business. This is based on environmental aspects as well as social (inclusive, equal, and tolerant) and economic sustainability. We want us and our guests to have as little impact on the environment as possible.
Our interior design concept consists of 70% vintage and 30% new. We have our own water plant that desalinates and purifies the seawater we drink, and we aim to start our own production of salt, seaweed products, and even solar cells. Naturally, we choose suppliers who are themselves committed to sustainability and want to develop it further.
Private hotel reservations:Full payment is due at the time of booking. Online reservations are paid directly by card. Reservations made by email are paid via email invoice or payment link.
Group and corporate reservations: Payment is made via email invoice or payment link in conjunction with the booking confirmation.
Restaurant bookings:Advance payment is made upon booking confirmation via email invoice or payment link.
Gift cards: Valid as payment or partial payment for accommodation packages and food and drink in our summer restaurant (open July-August). Gift cards are not valid for day trips by boat, external activities, or events.
Private booking:Free cancellation up to 30 days prior to arrival. For cancellations between 30 and 14 days prior to arrival, 50% of the total amount of the stay will be charged. For cancellations later than 14 days prior to arrival, 100% of the total amount of the stay will be charged.
With cancellation protection (SEK 1,500 per room, per day):
By purchasing our cancellation protection, you can cancel your stay up to 14 days prior to arrival. In the event of a valid cancellation, the full value of the booking will be refunded, excluding the cancellation protection fee.
Group and corporate bookings:Free cancellation up to 8 weeks before arrival. For later cancellations, the full value of the stay will be charged. The confirmed number of participants must be notified no later than 4 weeks before arrival, after which all participants will be charged. Adjustments to the number of participants can be made up to 2 weeks before arrival.
Restaurant bookings: If you cancel more than 7 days before arrival, the advance payment will be refunded in full. If you cancel between 3 and 7 days before arrival, 50% of the advance payment will be refunded. If you cancel within 2 days of the booked date, no refund will be made.
We recommend that our guests inform us as early as possible of any changes to their booking. This allows us to try to offer the best possible solution.
Transport and weather:Transport to and from Hamneskär weather dependent. The decision to dock is always made by the captain in charge based on current weather and safety conditions.
If our captain considers it impossible to dock Hamneskär , we Hamneskär helicopter service as an alternative, price on request. Alternatively, the booking will remain valid and can be used at another time within 12 months.
Important information for guests with their own boat transport:
If guests who have arranged their own transport choose to cancel on the day of arrival due to bad weather or other reasons that make it impossible to dock on the island, no refund will be given.
Force Majeure: Force Majeure refers to unusual, unexpected, and unavoidable events that make it impossible to travel to Pater Noster A Home on the Horizon. Such events are those that could not have been foreseen at the time of entering into the agreement and whose consequences could not reasonably have been avoided or overcome by Pater Noster A Home on the Horizon. This may include (but is not limited to) war, strikes, government measures, natural or industrial disasters, extreme weather, airport closures, technical problems, maintenance problems, or IT disruptions. In such circumstances, Pater Noster A Home on the Horizon is exempt from liability and penalties.
Group bookings during the early and late seasons: For exclusive group bookings and conferences where the hotel is opened up just for you, the charge starts at SEK 65,000, which includes planning, purchasing, logistics, and staff.
For quotes and bookings, contact reservations@paternoster.se
Ticket purchases via Tickster: When purchasing tickets for events at Pater Noster Tickster.com, Tickster's general terms and conditions of purchase apply, including rules for refunds in the event of canceled events. We reserve the right to cancel or reschedule events in the event of inclement weather that prevents access to Hamneskär, or if an insufficient number of tickets are sold.
Kayaking: Reservations must be made at least 2 days prior to your arrival at Pater Noster, and are binding. Payment is made upon arrival. Bookings can be made by emailing reservations@paternoster.se.
At Pater Noster A Home on the Horizon, we process your personal data in various contexts, e.g. when you book accommodation, order services from us, or use services that we provide. Our privacy policy contains information about how we process personal data. We process your personal data in accordance with the Swedish Data Protection Regulation, GDPR, as applicable at any given time.
By booking with us, you agree that we may store the information about you and your party that is necessary to provide you with a wonderful stay with us that meets your requirements. You also agree to be contacted afterwards so that we can ask about your experience of your stay at Pater Noster.
We follow current rules and recommendations on data management of personal data and save your contact details and information about your booking in our systems. These are automatically deleted two years after your last contact with us. You can contact us at any time to find out what data we have saved or request that we delete your data from our systems.