We act responsibly, think long-term and work constantly to improve our sustainability, and we bring this to the decisions we make in our business. This is based on environmental, social (inclusive, equal and tolerant) and our own financial sustainability. We want both ourselves and our guests to make as little impact as possible on the environment.
Our interior design concept is 70% vintage and 30% new. We have our own water plant that desalinates and purifies seawater that we drink, and we have a goal to start our own production of salt, seaweed products and even solar cells. Of course, we choose suppliers who work with sustainability themselves and want to develop it.
Beverage costs are additional and are paid by card at check-out. Payment for private bookings is made online by card. For corporate bookings, an invoice or payment link is sent upon confirmation of the booking via reservations@paternoster.se
Access to the rooms no later than 15:00, check-out no later than 10:00.
Private booking: Free cancellation up to 30 days before arrival. Cancellations between 30 days and 14 days prior to arrival will be charged 50% of the total amount of the stay. If canceled later than 14 days before arrival, 100% of the total amount of the stay will be charged.
If the weather does not allow departure to Hamneskär and our skipper deems it impossible to enter the port of Hamneskär, helicopter service is offered on price request or a deposit reservation that can be used within 12 months.
Private booking with cancellation insurance: Free cancellation up to 30 days before arrival. Cancellations between 30 days and 14 days before arrival will be charged 50% of the total amount of the stay. If canceled later than 14 days before arrival, 100% of the total amount of the stay will be charged. The money back (excluding the cost of cancellation insurance) up to check-in if unforeseen circumstances prevent you from traveling.
If the weather does not allow departure to Hamneskär and our skipper deems it impossible to enter the port of Hamneskär, helicopter service is offered on price request or a deposit booking that can be used within 12 months.
Mysafetyis the insurance intermediary. You can find more information and insurance conditions for the cancellation insurance here.
Dinner booking: We understand that plans can change and that unforeseen events can occur. Therefore, we have the following cancellation policy for guests booking our 5-course dinner with drinks package.
Cancellation more than 7 days before the booked date: Full refund of the advance payment. Cancellation between 3 and 7 days before the booked date: 50% refund of the prepayment or the balance of the stay Cancellation within 2 days before the booked date: No refund of the prepayment.
We advise our guests to inform us as early as possible of any changes to their booking. This way we can try to offer the best possible solution.
Force Majeure: Force Majeure refers to unusual, unexpected and unavoidable events that prevent the realization of the trip to Pater Noster A home on the horizon. Such events are those which could not reasonably be foreseen at the time of the conclusion of the contract and the consequences of which could not reasonably have been avoided or overcome by Pater Noster A Home on the Horizon.
These events include (but are not limited to) war, threat of war, riots, civil disobedience, strikes, government action, acts of terrorism, natural or industrial disasters, fires, extreme weather, high river flows or floods, airport closures, and may also include labor disputes involving third parties, technical problems, maintenance problems or unexpected operational decisions by airlines, including schedule changes or IT infrastructure disruptions (including our website paternoster. se.).In such circumstances, Pater Noster A home on the horizon is exempt from liability for damages or other penalties.
Group bookings during the pre and post season: In order for us to open the hotel and the island exclusively for you, which includes purchasing and planning, the charge starts from SEK 65,000.
Cancellation is free of charge until eight weeks before the booked stay. If canceled later, the full value of the stay will be charged excluding drinks. We need to have confirmed the number of participants four weeks before the booked stay (adjustments of increased number of participants can be made until two weeks before). After that, all confirmed participants will be charged.
If our skipper finds it impossible to dock at Hamneskär, we offer helicopter service as an alternative, price on request. Alternatively the booking will be held and can be used at another time within 12 months.
Force Majeure: Force Majeure refers to unusual, unexpected and unavoidable events that prevent the completion of the trip to Pater Noster A home on the horizon. Such events are those which could not reasonably be foreseen at the time of contracting and whose consequences could not reasonably have been avoided or overcome by Pater Noster A Home on the Horizon.
These events include (but are not limited to) war, threats of war, riots, civil disobedience, strikes, government action, acts of terrorism, natural or industrial disasters, fires, extreme weather, high river flows or floods, airport closures, and may also include labor disputes involving third parties, technical problems, maintenance issues or unexpected operational decisions by airlines, including schedule changes or IT infrastructure disruptions (including our website paternoster.se).In such circumstances, Pater Noster A home on the horizon is exempt from liability or other penalties.
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Events sold via Tickster.se: Minimum 40 tickets sold for the day's event to take place.
Kayaking: Reservations must be made no later than 2 days before your arrival to Pater Noster, and are binding. Payment is made on arrival. Booking via email reservations@paternoster.se
At Pater Noster A home on the horizon, we process your personal data in various contexts, such as when you book accommodation or order services from us, use the services we provide. In our privacy policy you will find information about our processing of personal data. We process your personal data in accordance with the Swedish General Data Protection Regulation, GDPR, in force at the time.
By booking with us, you consent to us storing the information about you and your party that is needed to provide you with a wonderful stay with us that corresponds to your wishes. You also give your consent to be contacted afterwards so that we can ask about your experience of your stay at Pater Noster.
If you have taken out insurance, we will share your information with Mysafety Insurance, to take out the insurance contract
We comply with applicable rules and recommendations on data processing of personal data and only store your contact details and details of your booking in our systems. Two years after your last contact with us, these are automatically deleted. You can contact us at any time to find out what data we have stored or request that we delete your data from our systems.