We act responsibly, think long-term and work constantly to improve our sustainability, and we bring this to the decisions we make in our business. This is based on environmental, social (inclusive, equal and tolerant) and our own financial sustainability. We want both ourselves and our guests to make as little impact as possible on the environment.
Our interior design concept is 70% vintage and 30% new. We have our own water plant that desalinates and purifies seawater that we drink, and we have a goal to start our own production of salt, seaweed products and even solar cells. Of course, we choose suppliers who work with sustainability themselves and want to develop it.
Beverage costs are additional and are paid by card at check-out. Payment for private bookings is made online by card. For corporate bookings, an invoice or payment link is sent upon confirmation of the booking via reservations@paternoster.se
Access to the rooms no later than 15:00, check-out no later than 10:00.
If canceled 60 days before arrival, 25% of the total amount of the reservation will be charged. If canceled between 30 days and 15 days before arrival, 75% of the total amount of the reservation will be charged. If canceled later than 14 days before arrival, 100% of the total amount of the reservation will be charged. With our cancellation protection, you can cancel without reason no later than 2 weeks before arrival and get all the money back except the premium for the cancellation protection.
Force majeure: If the weather does not allow departure to Hamneskär and our skipper believes that it is not possible to enter the port of Hamneskär, helicopter service is offered on price request or a reservation that can be used within 12 months.
Group booking during the pre and post season: In order for us to open the hotel and the island exclusively for you, which includes purchasing and planning, the charge starts from SEK 65,000.
Cancellation is free of charge until eight weeks before the booked stay. If canceled later, the full value of the stay will be charged excluding drinks. We need to have confirmed the number of participants four weeks before the booked stay (adjustments of increased number of participants can be made until two weeks before). Thereafter, all confirmed participants will be charged.
Force Majeure: If our skipper considers it is not possible to enter Hamneskär, we offer helicopter service as an alternative, price on request. Alternatively, the booking will be held and can be used at another time within 12 months.
Events sold via Tickster.se: Minimum of 40 tickets sold for the day event to take place.
Göteborgs Symfoniker day event: In case of Force Majeure weather obstacles and canceled performance, the performance will be moved to our "lifeboat date" on June 3. Refunds are offered to those who are unable to attend on June 3 and have applied for a refund via Tickster ticket sales by May 29.
Day tours: Applies to day tours with ribs from July 1 to August 15. Free cancellation up to 4 days before departure, then the full amount will be charged. If the weather does not allow departure to Hamneskär and our skipper believes that it is not possible to enter the port of Hamneskär, an outstanding booking is offered that can be used until August 15.
Kayaking: Booking must be made no later than 2 days before your arrival to Pater Noster, and it is binding. Payment is made upon arrival. Booking via email reservations@paternoster.se
Force Majeure: If our skipper considers it is not possible to enter Hamneskär, we offer helicopter service as an alternative, price on request. Alternatively, the booking becomes outstanding and can be used at another time within 12 months.
At Pater Noster A home on the horizon, we process your personal data in various contexts, such as when you book accommodation or order services from us, use the services we provide. In our privacy policy you will find information about our processing of personal data. We process your personal data in accordance with the Swedish General Data Protection Regulation, GDPR, in force at the time.
By booking with us, you consent to us storing the information about you and your party that is needed to provide you with a wonderful stay with us that meets your wishes. You also give your consent to be contacted afterwards so that we can ask about your experience of your stay at Pater Noster.
We comply with applicable rules and recommendations on data processing of personal data and only store your contact details and details of your booking in our systems. Two years after your last contact with us, these are automatically deleted. You can contact us at any time to find out what data we have stored or request that we delete your data from our systems.